Outplacement participants of Career Partners International, a leading global provider of outplacement, career transition, executive coaching and other talent management services, continue to rate the firm’s service quality as outstanding.
Through a recent survey, 99% of program participants reported that Career Partners International’s outplacement services either exceeded or met their expectations. In the same survey, participants awarded an outstanding Net Promoter Score (NPS)® of +73 to the firm, which is well above the NPS® bar for excellence of +50. The NPS® utilized by Career Partners International was created by the Net Promoter Community® as a method to determine how likely individuals would be to recommend the services of a company.
The global firm focuses on identifying the individual needs of participants and carries the lowest participant-to-consultant ratio in the industry to assist participants in identifying and reaching career trajectories during their transitions. Each career consultant averages only 25-30 participants at a given time, far below the industry average of 100.
“The quality of our services is of the utmost importance to us,” commented David P. Hemmer, President and CEO of Career Partners International. “By providing one-on-one career coaching and tools that are personalized to the distinct needs of each individual, our outplacement participants are more successful and reach their career goals and aspirations more quickly.”
Participants in the firm’s outplacement services achieve their career objectives in an average of 3.1 months, or around 12 weeks, far below the U.S. average of 8.5 months or 34.1 weeks, according to data from the U.S. Bureau of Labor Statistics’ November unemployment report. Career Partners International participants are achieving successful transitions almost three times faster than the U.S. national average with 94% of these individuals transitioning into higher or lateral level roles.
About Career Partners International
Career Partners International enhances organizational performance and people’s lives every day! As a global leader in talent management consulting since 1987, organizations of all sizes and industries trust Career Partners International for the very best outcomes to their most challenging and important talent strategies and initiatives. With the most experienced and respected consultants in more than 45 countries, Career Partners International provides clients with one-on-one access to local experts in talent development, career management, executive coaching, outplacement and career transition services to successfully assess, engage, develop and transition talent to drive organizational performance. More information may be found at www.cpiworld.com.